[EN] Blog

Inside the Infrastructure Behind Europe’ s Collective Claims Market

Written by ACS | 22 Jun 2026

Subheading: Aggregate Claims Solutions, an end-to-end claims management specialist for group claims and collective actions, discusses claimant aggregation, cross-border execution and the operational foundations that make large-scale claims viable.

As collective claims continue to expand across Europe and abroad, the operational work behind them is becoming just as important as the legal and financial strategy. For funders and law firms, success in collective actions now depends not only on assessing merits, quantum and enforcement, but equally on the ability to identify, onboard, validate, communicate with and ultimately distribute recoveries to large claimant groups across jurisdictions.

Aggregate Claims Solutions, spun off from Deminor to bring specialist claims management infrastructure to law firms and litigation funders across Europe, has supported more than 60,000 claimants in matters including Madoff, Steinhoff and Fortis/Ageas, contributing to recoveries exceeding €657 million across 23 jurisdictions.

We spoke to Aurélie Duchêne, BD Manager at the Aggregate, about what is changing in the collective claims market, where claims management can make or break a case, and what funders, lawyers and investors should be thinking about before scale becomes a problem.

A note on terminology: throughout this interview, when we refer to "infrastructure", we mean Aggregate’s combination of a dedicated claims management platform (Aggregate360) and an experienced team of claims analysts working in tandem. Neither element functions effectively without the other.